At Kitas Tours and Safaris, we strive to provide clear and transparent payment and cancellation policies to ensure a smooth booking experience for our clients. Please review the details below:

Payment Terms

- Currency: All payments must be made in US Dollars (USD) for consistency and ease of processing.

- Deposit Requirement: To confirm your reservation, a deposit of 30% of the total booking cost is required. This deposit secures your booking and allows us to make the necessary arrangements for your trip.

- Balance Payment: The remaining balance is due 30 days before the start of your trip. Please ensure timely payment to avoid any disruptions.

Cancellation Policy

We understand that plans can change, and we have structured our cancellation policy to accommodate various scenarios:

- Free Cancellation (61 Days or More Before Arrival): Cancel your booking 61 days or more before your arrival date to receive a full refund.

- Partial Refund (31 to 60 Days Before Arrival): Cancellations made between 31 and 60 days before your arrival will incur a charge of 30% of the total invoice value.

- Significant Refund (15 to 30 Days Before Arrival): Cancellations made between 15 and 30 days before your arrival will incur a charge of 50% of the total invoice value.

- No Refund (0 to 14 Days Before Arrival): Cancellations made within 14 days of your arrival will incur a charge of 100% of the total invoice value.

Important Information

- Ensure all payments are made in US Dollars (USD).

- A 30% deposit is necessary to confirm your booking.

- The balance is due 30 days prior to the start of your trip.

By clearly understanding and adhering to these terms, you can ensure a hassle-free booking experience. If you have any questions or require further assistance, please do not hesitate to contact us.

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By following these payment and cancellation policies, we aim to provide a transparent and customer-friendly booking experience. Thank you for choosing Kitas Tours and Safaris for your travel needs.